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Click & Collect

Click & Collect

If you'd prefer to collect your purchase from your nearest Daniel Footwear store, then our free Click & Collect service is for you.

Place your order and pay online, then collect your purchase from your chosen store.

Simply select the "Collect In Store" option on the delivery step at checkout, enter your postcode and choose your preferred store.  We'll send you an email to let you know when your order has been dispatched and you will be able to track the order and see when it's been delivered, our store will also contact you when your order has been delivered and is ready for collection. Delivery will usually be within 2-4 working days of placing the order.

Please Note: All items ordered under the click and collect service will be held in store for 28 days from the date the store receives the goods. Any items not collected after the 28 days will be returned to stock and a refund will be issued

Collecting Your Purchase:
Please bring a copy of your order email with you along with the payment card used to pay for your purchase
For security reasons, purchases will only be released to the person who placed the order, and only upon production of the above documentation.

Click & Collect FAQ's

How Do I Use Click & Collect?
You will find the Collect In Store option at stage 3 of our checkout when you are selecting your delivery method, enter your postcode once you have selected the deliver to store option and your closest stores will be listed, select the store you would like to collect your order from and proceed to the next step to pay for your order. The store will call you once your order is ready to collect, which is usually 2-4 working days from the day of order.

Can I Order & Collect On The Same Day?
Unfortunately we can only deliver to your chosen store in 2-4 working days so you are unable to collect on the day the order is placed. You can however call our customer services team on +44 113 3899899 who will be happy to check stock in your local store to reserve for you, this is dependent on stock levels in the store.

What Items Are Available To Order On The Click & Collect Service?
Every item on our website is available to order using this service.

Can I Use Discount Codes When Using Click & Collect?
Yes all valid discount codes can be used for click and collect orders.

Are Click & Collect Orders Still Eligible For A Refund?
Yes you are entitled to a full refund on click and collect orders just like a normal web order, for more details click here