Our website uses 35 cookies. These cookies allow us to distinguish you from other
users of our website. This helps us to provide you with a good experience when you browse
our website and to improve our website. We are required by law to provide you with clear and
comprehensive information about the cookies that we use and if this page does not answer all
of your queries you should contact us.
Our cookies do not store information which could be used to identify you personally, such as
your contact details.
We use the following cookies:
Strictly Necessary Cookies
These are cookies that are required for the operation of our website.
They include, for example, cookies that enable you to log into secure areas of our website, use a
shopping cart or make use of e-billing services.
Analytical/Performance Cookies
They allow us to recognise and count the number of visitors and
to see how visitors move around our website when they are using it. This helps us to improve the
way our website works, for example, by ensuring that users are finding what they are looking for
easily.
Functionality Cookies
These are used to recognise you when you return to our website. This
enables us to personalise our content for you, greet you by name and remember your preferences
(for example, your choice of language or region).
Targeting Cookies
These cookies record your visit to our website, the pages you have visited and
the links you have followed. We will use this information to make our website and the advertising
displayed on it more relevant to your interests. We may also share this information with third parties
for this purpose.
You can find more information about the individual cookies we use and the purposes for which we
use them in the table below:
| Cookie Name | Type | Purpose |
|---|
| vsaid.[id] | Necessary Cookies |
An anonymous identifier used for VSAnalytics - a tool to analyse the health of the Visualsoft platform. This is not linked to any personal information.
Provenance: 1st Party -
Duration: Persistent (2 years) |
| vsases.[id] | Necessary Cookies |
An anonymous identifier used for VSAnalytics - a tool to analyse the health of the Visualsoft platform. This is not linked to any personal information.
Provenance: 1st Party -
Duration: Persistent (30 minutes) |
| vscommerce | Necessary Cookies |
A session identifier cookie that disappears after the browser is closed. This is a unique ID that references the database entry holding information such as the basket contents, logged in status and other information.
Provenance: 1st Party -
Duration: Session |
| VSCurrency | Necessary Cookies |
An identifier that references the currency the prices are displayed in.
Provenance: 1st Party -
Duration: Persistent (1 day) |
| vsft | Necessary Cookies |
A list of identifiers used to determine how website pages and functions should operate when trialling new website features.
Provenance: 1st Party -
Duration: Persistent (4 weeks) |
| VSVatPrices | Necessary Cookies |
An identifier that references if prices are shown inclusive or exclusive of VAT.
Provenance: 1st Party -
Duration: Persistent (1 day) |
| VSViewType | Necessary Cookies |
An identifier that references the selected view for product listings. This is essential for product listings views to function correctly and no personal data is collected.
Provenance: 1st Party -
Duration: Persistent (1 year) |
| abandoned_order | Necessary Cookies |
An idenitifier the references the customers current order ID, allowing the site to determine when an order has been abandoned.
Provenance: 1st Party -
Duration: Persistent (7 days) |
| controq_redirect | Necessary Cookies |
An identifier that references whether a redirect has been performed to assist in traffic queuing and ensure a smooth user experience when the website is receiving high traffic.
Provenance: 1st Party -
Duration: Persistent (30 days) |
| cookie_policy | Necessary Cookies |
An identifier which stores the customers consent state for the cookie policy so that the website can remember your preferences for either accepting or rejecting non-essential cookies.
Provenance: 1st Party -
Duration: Persistent (30 days) |
| paypal_token | Necessary Cookies |
An identifier which stores the Paypal token that references the database entries for the customers order during checkout.
Provenance: 1st Party -
Duration: Persistent (1 day) |
| UPGRADE_REDIRECT | Necessary Cookies |
An identifier which is created when the customer has been redirected to a notice that a browser upgrade is required in order to use the website.
Provenance: 1st Party -
Duration: Persistent (30 days) |
| user_id | Necessary Cookies |
An identifier that references the user visiting the website to assist in traffic queuing and ensure a smooth user experience when the website is receiving high traffic.
Provenance: 1st Party -
Duration: Persistent (1 day) |
| VS_GUEST | Preference & Functional Cookies |
An internal identifier used to determine where a customer has registered as a guest user.
Provenance: 1st Party -
Duration: Persistent (30 days) |
| VSCategoryGroup | Preference & Functional Cookies |
An identifier that references the last top level category visited.
Provenance: 1st Party -
Duration: Persistent (1 year) |
| VSDownloadlistId | Preference & Functional Cookies |
An identifier that references the database entries holding the visitors download lists on the website when they are not logged in
Provenance: 1st Party -
Duration: Persistent (1 year) |
| VSDownloadlistToken | Preference & Functional Cookies |
An identifier that references the database entries holding the visitors download lists on the website when they are not logged in
Provenance: 1st Party -
Duration: Persistent (1 year) |
| VSWishlistId | Preference & Functional Cookies |
An identifier that references the database entry holding the visitors wishlist on the website when they are not logged in.
Provenance: 1st Party -
Duration: Persistent (1 year) |
| VSWishlistToken | Preference & Functional Cookies |
An identifier that references the database entry holding the visitors wishlist on the website when they are not logged in.
Provenance: 1st Party -
Duration: Persistent (1 year) |
| _sh | Preference & Functional Cookies |
An identifier which stores when the customer has closed the sticky header on the website.
Provenance: 1st Party -
Duration: Persistent (14 days) |
| closed_[id] | Preference & Functional Cookies |
An identifier which stores when the customer has closed the popup window for a product with restrictions.
Provenance: 1st Party -
Duration: Session |
| offer_popup | Preference & Functional Cookies |
An identifier which stores if the visitor has already been asked if they wish to join the newsletter.
Provenance: 1st Party -
Duration: Persistent (15 days) |
| search_suggestions_from | Preference & Functional Cookies |
An identifier which stores the keywords used for search suggestions.
Provenance: 1st Party -
Duration: Persistent (30 days) |
| welcome_message | Preference & Functional Cookies |
An identifier which stores when the customer has been presented with the welcome message for the website
Provenance: 1st Party -
Duration: Persistent (1 day) |
| whoson | Preference & Functional Cookies |
An anonymous identifier used for determining individual users of the website for the Who's On chat service. This is not linked to any personal information.
Provenance: 1st Party -
Duration: Persistent (10 years) |
| VSReferrer | Performance & Statistics Cookies |
An identifier that stores the website that referred you
Provenance: 1st Party -
Duration: Persistent (30 days) |
| affiliate_source | Performance & Statistics Cookies |
Details of which Affiliate scheme referred the visitor to the website - such as Webgains or Affiliate Window.
Provenance: 1st Party -
Duration: Persistent (30 days) |
| last_GTM_order_id | Performance & Statistics Cookies |
An identifier which references the customers last order ID for performance tracking.
Provenance: 1st Party -
Duration: Persistent (1 day) |
| newsletter_tracking | Performance & Statistics Cookies |
An identifier which references the newsletter link clicked on by the customer for tracking order conversions from newsletters.
Provenance: 1st Party -
Duration: Persistent (30 days) |
| phg_clickref | Performance & Statistics Cookies |
An identifier that stores the affiliate link reference when the customer arrives on the website from a Partnerize affiliate link for measuring performance tracking.
Provenance: 1st Party -
Duration: Persistent (1 year) |
| phg_publisher | Performance & Statistics Cookies |
An identifier that stores the publisher ID and timestamp of Partnerize affiliate links when the customer arrives on the website from an affiliate link for measuring performance tracking.
Provenance: 1st Party -
Duration: Persistent (1 year) |
| phg_publisher_change_type | Performance & Statistics Cookies |
An identifier that stores the publisher type of Partnerize affiliate links when the customer arrives on the website from an affiliate link for measuring performance tracking.
Provenance: 1st Party -
Duration: Persistent (30 minutes) |
| bc_invalidateUrlCache_targeting | Marketing & Advertisement Cookies |
An identifier used for the implementation of the Bluecore tracking pixel used on the website.
Provenance: 1st Party -
Duration: Persistent (10 minutes) |
| bluecoreNV | Marketing & Advertisement Cookies |
An identifier used for the implementation of the Bluecore tracking pixel used on the website.
Provenance: 1st Party -
Duration: Persistent (11.5 months) |
| IDE | Marketing & Advertisement Cookies |
An identifier used by DoubleClick for the remarketing pixel used on the website.
Provenance: 3rd Party -
Duration: Persistent (1 year, 1 month) |
