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Delivery & Returns

 Christmas Delivery & Returns

To ensure you receive your order in time for Christmas orders using our 'Standard Delivery' service have until Tuesday 20th December to place your order. Orders using our 'Next Day/Priority Delivery' service have until 1pm Thursday 22nd of December to place your order, to ensure you receive your order in time for Christmas.

 

We have extended our returns period. Orders placed online for Christmas Gifts, will have until the 14th of January 2016 to return their order for an exchange or refund.


Delivery Rates

UK Mainland

Free Delivery: Spend over £125 and receive Free UK Standard Delivery 


Standard Delivery: takes 2-4 working days from despatch date. Our standard delivery charge is £4.99, orders are sent by Hermes or UK Mail.

Next Day: Orders placed before 13.00pm Monday – Thursday will be sent next working day via UK Mail. Expect delivery between 9-5 Monday – Friday, no deliveries are made over the weekend. Our next day delivery charge is £5.99

UK Priority Delivery: Delivered within 48 hours Monday -Thursday using courier UK Mail, Our Priority Delivery charge is £5.99

Click & Collect - This Service Is Unavailable During Our Black Friday Promotion takes 2-4 working days from despatch date. This service is free, orders are sent by Hermes or UK Mail. For more info click here

 

Republic Of Ireland / Northern Ireland

Orders take 2-4 working days from despatch date. Our delivery charge is £11.00, orders are sent by Hermes or UK Mail.

All parcels are despatched on a signed for service, we recommend you do not change this. If you wish to do so Daniel Footwear do not take responsibility for lost items.

 

Worldwide Delivery

 

 


All international orders are shipped as quickly as possible using  FEDEX, you will receive a confirmation email with a tracking number once your parcel has been despatched. To help you estimate when your order should arrive, please use the table below.


Please note any parcels being delivered outside of the EU will be subject to local taxes and customs which are to be paid by the recipient.

Country
Price
Estimated Delivery Time Frame
Australia 
£21.00
2-4 Working Day From Despatch
Austria 
£15.00
1-3 Working Days From Despatch
Bahrain
£24.00
3-5 Working Day From Despatch
Belgium
£11.00
1-3 Working Days From Despatch
Bulgaria
£20.00
2-4 Working Day From Despatch
Canada
£24.00
2-4 Working Day From Despatch
Czech Republic
£20.00
2-4 Working Day From Despatch
Croatia
£23.00
2-4 Working Day From Despatch
Cyprus
£23.00
2-4 Working Day From Despatch
Denmark
£15.00
2-4 Working Day From Despatch
Estonia
£20.00
2-4 Working Day From Despatch
Finland
£20.00
2-4 Working Day From Despatch
France 
£15.00
1-3 Working Days From Despatch
Germany 
£11.00
1-3 Working Days From Despatch
Greece
£23.00
2-4 Working Day From Despatch
Hungary
£17.00
2-4 Working Day From Despatch
Hong Kong
£24.00
3-5 Working Day From Despatch
Italy
£15.00
2-4 Working Day From Despatch
Japan
£24.00
3-5 Working Day From Despatch
Jordan
£24.00
3-5 Working Day From Despatch
Kuwait
£24.00
3-5 Working Day From Despatch
Latvia
£24.00
2-4 Working Day From Despatch
Lithuania
£20.00
2-4 Working Day From Despatch
Luxembourg 
£11.00
2-4 Working Day From Despatch
Malta
£23.00
2-4 Working Day From Despatch
Netherlands 
£11.00
2-4 Working Day From Despatch
New Zealand
£24.00
2-4 Working Day From Despatch
Norway 
£29.00
2-4 Working Day From Despatch
Poland
£17.00
2-4 Working Day From Despatch
Portugal
£20.00
1-3 Working Days From Despatch
Qatar
£24.00
3-5 Working Day From Despatch
Romania
£20.00
2-4 Working Day From Despatch
Saudi Arabia
£24.00
3-5 Working Day From Despatch
Serbia
£23.00
2-4 Working Day From Despatch
Singapore
£24.00
3-5 Working Day From Despatch
Slovakia
£20.00
2-4 Working Day From Despatch
Slovenia
£20.00
2-4 Working Day From Despatch
South Africa
£24.00
3-5 Working Day From Despatch
Spain
£15.00
1-3 Working Days From Despatch
Sweden 
£17.00
2-4 Working Day From Despatch
Switzerland
£21.00
2-4 Working Day From Despatch
Turkey
£23.00
2-4 Working Day From Despatch
UAE
£24.00
3-5 Working Day From Despatch
USA 
£24.00
2-4 Working Day From Despatch


 
Returns All items must be returned in the condition and packaging you received them in.
You have 28 days from when you receive your order to return your purchase for a refund.
All items must be returned in the condition and packaging you received them in.



We offer a free UK returns service for items not purchased in special offers or sale. You simply need to use the pre–paid trackable returns label enclosed within your parcel, please fill out the relevant details and attach it to your package. Take your order to the local post office and request a tracking reference, so you are able to track your return. Please ensure you keep your proof of postage and tracking number as without this, we are not liable for any items that may go missing. If you are not returning your parcel via our Royal Mail service or a different courier, please ensure you keep all proof of postage for your return. We are not liable for any items that go missing with other couriers.

All returns must be sent back with a returns form including your order number, your name, product details and reason for return. All items must be returned in their original packaging, unworn and undamaged. Returns must be packaged in waterproof packaging with our returns address clearly marked on the parcel, Daniel Footwear does not refund packaging costs for the return. We request that customers do not tape, mark or write on product boxes or packaging. Failure to follow these instructions may result in a delay in processing your return.Please note, that for hygiene reasons and because of the nature of hosiery products, we are not able to accept returns of items that have been worn. The only exception to this is in the event that you have received a damaged or faulty item from us. We will be happy to refund you for any merchandise that is returned to us unopened and in its original condition.


Sale items can also be returned for a full refund, however it is not free returns.

All items can be returned to any of our stores free of charge. Please note the refund is not completed at the store, but will be done at our Head Office and you will be notified once concluded.

Delivery & Returns