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Customer Services
Order line: +44 (0) 113 389 9899
+44 (0) 113 389 9899

Delivery & Returns

 

Delivery Rates

UK Mainland

Free Delivery: All UK Customers who spend £120 and over will automatically receive free standard UK delivery.
Standard Delivery: takes 2-4 working days from despatch date. Our standard delivery charge is £3.99, orders are sent by Hermes or UK Mail.

Next Day: Orders placed before 13.00pm Monday – Thursday will be sent next working day via UK Mail. Expect delivery between 9-5 Monday – Friday, no deliveries are made over the weekend. Our next day delivery charge is £4.99

UK Priority Delivery: Delivered within 48 hours Monday -Thursday using courier UK Mail, Our Priority Delivery charge is £4.99

 

Republic Of Ireland / Northern Ireland

Orders take 2-4 working days from despatch date. Our delivery charge is £11.00, orders are sent by Hermes or UK Mail.

 

Worldwide Delivery

 

 


All international orders are shipped as quickly as possible using  FEDEX, you will receive a confirmation email with a tracking number once your parcel has been despatched. To help you estimate when your order should arrive, please use the table below.


Please note any parcels being delivered outside of the EU will be subject to local taxes and customs which are to be paid by the recipient.

Country
Price
Estimated Delivery Time Frame
Australia 
£21.00
2-4 Working Day From Despatch
Austria 
£15.00
1-3 Working Days From Despatch
Belgium
£11.00
1-3 Working Days From Despatch
Bulgaria
£20.00
2-4 Working Day From Despatch
Canada
£24.00
2-4 Working Day From Despatch
Czech Republic
£20.00
2-4 Working Day From Despatch
Croatia
£23.00
2-4 Working Day From Despatch
Cyprus
£23.00
2-4 Working Day From Despatch
Denmark
£15.00
2-4 Working Day From Despatch
Estonia
£20.00
2-4 Working Day From Despatch
Finland
£20.00
2-4 Working Day From Despatch
France 
£15.00
1-3 Working Days From Despatch
Germany 
£11.00
1-3 Working Days From Despatch
Greece
£23.00
2-4 Working Day From Despatch
Hungary
£17.00
2-4 Working Day From Despatch
Italy
£15.00
2-4 Working Day From Despatch
Latvia
£24.00
2-4 Working Day From Despatch
Lithuania
£20.00
2-4 Working Day From Despatch
Luxembourg 
£11.00
2-4 Working Day From Despatch
Malta
£23.00
2-4 Working Day From Despatch
Netherlands 
£11.00
2-4 Working Day From Despatch
New Zealand
£24.00
2-4 Working Day From Despatch
Norway 
£29.00
2-4 Working Day From Despatch
Poland
£17.00
2-4 Working Day From Despatch
Portugal
£20.00
1-3 Working Days From Despatch
Romania
£20.00
2-4 Working Day From Despatch
Serbia
£23.00
2-4 Working Day From Despatch
Slovakia
£20.00
2-4 Working Day From Despatch
Slovenia
£20.00
2-4 Working Day From Despatch
South Africa
£24.00
3-5 Working Day From Despatch
Spain
£15.00
1-3 Working Days From Despatch
Sweden 
£17.00
2-4 Working Day From Despatch
Switzerland
£21.00
2-4 Working Day From Despatch
Turkey
£23.00
2-4 Working Day From Despatch
USA 
£24.00
2-4 Working Day From Despatch


 
Returns All items must be returned in the condition and packaging you received them in.
You have 28 days from when you receive your order to return your purchase for an exchange or refund.
All items must be returned in the condition and packaging you received them in.



We offer a free UK returns service for items not purchased in special offers or sale. You simply need to use the pre–paid trackable returns label enclosed within your parcel, please fill out the relevant details and attach it to your package. Take your order to the local post office and request a tracking reference, so you are able to track your return. Please ensure you keep your proof of postage and tracking number as without this, we are not liable for any items that may go missing. If you are not returning your parcel via our Royal Mail service or a different courier, please ensure you keep all proof of postage for your return. We are not liable for any items that go missing with other couriers.

All returns must be sent back with a returns form including your order number, your name, product details and reason for return. All items must be returned in their original packaging, unworn and undamaged. Returns must be packaged in waterproof packaging with our returns address clearly marked on the parcel, Daniel Footwear does not refund packaging costs for the return. We request that customers do not tape, mark or write on product boxes or packaging. Failure to follow these instructions may result in a delay in processing your return.Please note, that for hygiene reasons and because of the nature of hosiery products, we are not able to accept returns of items that have been worn. The only exception to this is in the event that you have received a damaged or faulty item from us. We will be happy to exchange or refund you for any merchandise that is returned to us unopened and in its original condition.


Sale items can also be returned for a full refund or exchange, however it is not free returns.

All items can be returned to any of our stores free of charge. Please note the refund is not completed at the store, but will be done at our Head Office and you will be notified once concluded.

Delivery & Returns