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Customer Services
Order line: +44 (0) 113 389 9899
+44 (0) 113 389 9899

Delivery & Returns

Delivery Rates

UK Mainland

Free Delivery: All UK Customers who spend £120 and over will automatically receive free standard UK delivery.
Standard Delivery: takes 2-4 working days from despatch date. Our standard delivery charge is £3.99, orders are sent by Hermes or UK Mail.

Next Day: Orders placed before 13.00pm Monday – Thursday will be sent next working day via UK Mail. Expect delivery between 9-5 Monday – Friday, no deliveries are made over the weekend. Our next day delivery charge is £4.99

UK Priority Delivery: Delivered within 48 hours Monday -Thursday using courier UK Mail, Our Priority Delivery charge is £4.99

Worldwide Delivery

 

 

For a limited time only, we have reduced our worldwide delivery rates by 50%
All international orders are shipped as quickly as possible using  FEDEX, you will receive a confirmation email with a tracking number once your parcel has been despatched. To help you estimate when your order should arrive, please use the table below.


Country
Price
Estimated Delivery Time Frame
Australia 
Was
£21.00
Now
£10.50
2-4 Working Day From Despatch
Austria 
Was
£15.00
Now
£7.50
1-3 Working Days From Despatch
Belgium
Was
£11.00
Now
£5.50
1-3 Working Days From Despatch
Bulgaria
Was
£20.00
Now
£10.00
2-4 Working Day From Despatch
Canada
Was
£24.00
Now
£12.00
2-4 Working Day From Despatch
Cyprus
Was
£23.00
Now
£11.50
2-4 Working Day From Despatch
Denmark
Was
£15.00
Now
£7.50
2-4 Working Day From Despatch
Finland
Was
£20.00
Now
£10.00
2-4 Working Day From Despatch
France 
Was
£15.00
Now
£7.50
1-3 Working Days From Despatch
Germany 
Was
£11.00
Now
£5.50
1-3 Working Days From Despatch
Greece
Was
£23.00
Now
£11.50
2-4 Working Day From Despatch
Hungary
Was
£17.00
Now
£8.50
2-4 Working Day From Despatch
Italy
Was
£15.00
Now
£7.50
2-4 Working Day From Despatch
Latvia
Was
£24.00
Now
£12.00
2-4 Working Day From Despatch
Lithuania
Was
£20.00
Now
£10.00
2-4 Working Day From Despatch
Luxembourg 
Was
£11.00
Now
£5.50
2-4 Working Day From Despatch
Malta
Was
£23.00
Now
£11.50
2-4 Working Day From Despatch
Netherlands 
Was
£11.00
Now
£5.50
2-4 Working Day From Despatch
New Zealand
Was
£24.00
Now
£12.00
2-4 Working Day From Despatch
Norway 
Was
£29.00
Now
£14.50
2-4 Working Day From Despatch
Poland
Was
£17.00
Now
£8.50
2-4 Working Day From Despatch
Portugal
Was
£20.00
Now
£10.00
1-3 Working Days From Despatch
Romania
Was
£20.00
Now
£10.00
2-4 Working Day From Despatch
Slovakia
Was
£20.00
Now
£10.00
2-4 Working Day From Despatch
Slovenia
Was
£20.00
Now
£10.00
2-4 Working Day From Despatch
South Africa
Was
£24.00
Now
£12.00
3-5 Working Day From Despatch
Spain
Was
£15.00
Now
£7.50
1-3 Working Days From Despatch
Sweden 
Was
£17.00
Now
£8.50
2-4 Working Day From Despatch
Switzerland
Was
£21.00
Now
£10.50
2-4 Working Day From Despatch
Turkey
Was
£23.00
Now
£11.50
2-4 Working Day From Despatch
USA 
Was
£24.00
Now
£12.00
2-4 Working Day From Despatch

 

Returns

You have 28 days from when you receive your order to return your purchase for an exchange or refund.
All items must be returned in the condition and packaging you received them in.



We offer a free UK returns service for items not purchased in special offers or sale. You simply need to use the pre–paid trackable returns label enclosed within your parcel, please fill out the relevant details and attach it to your package. Take your order to the local post office and request a tracking reference, so you are able to track your return. Please ensure you keep your proof of postage and tracking number as without this, we are not liable for any items that may go missing. If you are not returning your parcel via our Royal Mail service or a different courier, please ensure you keep all proof of postage for your return. We are not liable for any items that go missing with other couriers.

All returns must be sent back with a returns form including your order number, your name, product details and reason for return. All items must be returned in their original packaging, unworn and undamaged. Returns must be packaged in waterproof packaging with our returns address clearly marked on the parcel, Daniel Footwear does not refund packaging costs for the return. We request that customers do not tape, mark or write on product boxes or packaging. Failure to follow these instructions may result in a delay in processing your return.

If you have not received a returns form or pre paid returns label with your order, please contact a member of our team who can send you one via email.Our returns address is:


Daniel Footwear
Returns
91 Roseville Road
Leeds, West Yorkshire
LS8 5DT

Returns Line: +44 (0)113 3899899
Opening times: Monday – Friday 9am – 6pm. Saturday - Sunday 9am - 5pm


A member of our returns team will notify you when we have received your return, or, your request for exchange (if available) or refund has been processed. Under the Sale of Goods Act 1979 we reserve the right to refuse a refund claim for reasons already stated in our terms and conditions.*We do not offer free returns on products bought in special promotions, at discounted prices or in sale.
Click here to download our returns form

 

Delivery & Returns